Showing posts with label windows installer. Show all posts
Showing posts with label windows installer. Show all posts

Monday, April 2, 2012

How to fix Microsoft Security Essentials install error 0x80070643

I was working on a client's computer today that exhibited the following symptoms: Windows Updates not installing during each shutdown and could not install Microsoft Security Essentials. MSE installer would show error 0x80070643.

Things to check first:
  • Make sure Windows Installer service is running. Set it to manual or automatic (doesn't seem to matter from what I can tell). Click Start if it is not running.
  • Check the MSE installer log. Do a search for "return value 3".
    If found, look at the previous lines and see if they give you a clue as to the issue. In my case it said "Windows Installer error 1716". So that lead me to the following fix.
  1. Start -> Run -> Regedit
  2. Navigate to HKLM \ System \ CurrentControlSet \ services \ msiserver
  3. Double left click on WOW64. Change 1 to 0.
  4. Close regedit and reboot the computer.
  5. Try Microsoft Security Essentials installation again.